Last updated: July 2026
La Pradera International Health Center respects your privacy and is committed to protecting your personal and medical data. This policy explains what we collect, how we use it, and the safeguards in place for international patients.
We collect the details you provide through our consultation and medical intake forms: full name, email, phone, country, nationality, passport number, diagnosis, medical history, and uploaded documents such as medical reports and passport copies.
Your information is used solely to evaluate your medical case, coordinate your care and travel, communicate with you, and comply with the requirements of Cuba's Ministry of Public Health. We never sell your data.
All uploaded medical and identity documents are stored in encrypted private storage. Access is restricted to the treating medical team and authorized coordination staff involved in your care.
We share your data only with the medical professionals responsible for your treatment and with authorities where required by law. We do not share your data with third parties for marketing purposes.
We retain your information for as long as necessary to provide your care and to meet applicable Cuban and international regulatory requirements.
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
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For privacy questions, contact us at info@cislapradera.org or +53 7831 4600.
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